Last update: 31 October 2025
This privacy policy describes how Crans-Montana Hotel Association (hereinafter «the Association», «we» or "us") collects, uses and protects the personal data of users of the site. yourcransmontana.ch (hereinafter «the Site»).
Protecting your privacy is very important to us, and we are committed to processing your personal data in a transparent and secure manner that complies with the Data Protection Act. Federal Data Protection Act (DPA) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.
Crans-Montana Hotel Association
For the attention of Géraldine Bestenheider
Rue du Pas de l'Ours 31
3963 Crans-Montana (Switzerland)
📧 Contact: legal@cordonier-conseil.ch
Development & hosting :
Cordonier Conseil (Developer & Webmaster)
Route de Flanthey 2, 1978 Lens (Switzerland)
https://cordonier-conseil.ch
Accommodation : Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Geneva (Switzerland)
We collect only the data necessary for the proper operation of the site and the management of contacts.
This data may include :
Data transmitted voluntarily :
via the contact form surname, first name, e-mail address, message ;
via the application form name, first name, e-mail address, telephone number, CV or other document voluntarily submitted.
Data collected automatically :
IP address, browser type, pages viewed, date and time of visit ;
cookies and similar technologies (see page dedicated to cookies).
No sensitive data is collected.
Your personal data is used exclusively for :
meet your contact or application requests ;
ensure communication between the Association and users of the site ;
establish anonymised usage statistics (traffic, site performance, pages visited) via Google Analytics ;
guarantee the safety and proper operation of the website.
Your data is processed on the following legal bases:
your explicit consent (by sending a form) ;
our legitimate interest to communicate with our members, partners and visitors; ;
respect for our legal obligations in association administration.
The data collected are hosted exclusively in Switzerland at Infomaniak Network SA, guaranteeing a high level of security and compliance with the Data Protection Act.
However, certain third-party tools may transfer data outside Switzerland or the European Union, in particular :
Google Analytics (United States), used for anonymous visitor statistics.
Google applies the standard contractual clauses approved by the European Commission, ensuring adequate data protection.
No personal data is sold, rented or passed on to unauthorised third parties.
Data is kept only as long as is necessary for the purposes for which it is to be processed:
Contact / application forms 12 months maximum from receipt ;
Technical and statistical data according to the periods defined by Google Analytics (up to 14 months); ;
Server logs 12 months for safety reasons.
We implement appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, disclosure or alteration.
Access to data is restricted to authorised persons only (committee members or appointed technical service providers).
In accordance with the LPD and the RGPD, you have the following rights:
right of access to your data ;
right of rectification ;
right of opposition or deletion (right to be forgotten) ;
right to restrict processing ;
right to data portability (if applicable).
To exercise these rights, please contact us at :
📧 legal@cordonier-conseil.ch
We will respond to your request within a reasonable period of time (maximum 30 days).
The site uses cookies to ensure its smooth operation and measure its audience.
A dedicated page gives details of the cookies used, how long they are kept and how to manage them using your browser.
You can refuse or modify your preferences at any time via the cookies banner displayed on your first visit.
The site may contain links to external sites (e.g. partners, hotels, tourism platforms).
We are not responsible for the content or the privacy policy of these third-party sites.
We reserve the right to modify this policy at any time in order to adapt it to developments on the site or to current legislation.
The online version at the time of your consultation is authoritative.
If you have any questions about the protection of your personal data:
Crans-Montana Hotel Association
Rue du Pas de l'Ours 31
3963 Crans-Montana (Switzerland)
📧 legal@cordonier-conseil.ch
